Privacy Policy for GoMyTrips.com

Effective Date: June 4, 2025

This Privacy Policy describes how GoMyTrips.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from GoMyTrips.com (the "Site") or use our services.

1. Information We Collect

We collect various types of information from and about you, including:

Information You Provide to Us Directly:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Google Login Information: If you choose to log in using your Google account, we will access certain information from your Google profile, including your name, email address, and profile picture, as permitted by Google's API terms and your privacy settings on Google. We do not store your Google password.
  • Travel Information: When you book a trip, we collect details necessary for your booking, such as your travel dates, destination, number of travelers, names of travelers, passport details (if required by the travel provider), payment information (though we do not store full payment card details – see "Payment Information" below), and any special requests or preferences.
  • Communications: When you contact us for support, send us feedback, or participate in surveys, we collect the content of your communications.
  • User Content: Any information you voluntarily submit to the Site, such as reviews, comments, or forum posts.

Information We Collect Automatically:

  • Usage Data: We automatically collect information about your interaction with our Site, such as pages viewed, links clicked, time spent on pages, search queries, and referral URLs.
  • Device Information: We collect information about the device you use to access our Site, including IP address, browser type, operating system, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track your activity on our Site and hold certain information. You can learn more about how we use these technologies in our "Cookie Policy" section below.

Information from Third Parties:

  • We may receive information about you from third-party travel providers (e.g., airlines, hotels, car rental companies) with whom you have booked services through our Site, in order to facilitate your bookings and provide customer support.
  • We may also receive information from analytics providers and advertising partners.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services:

  • To process your travel bookings and reservations.
  • To create and manage your account.
  • To personalize your experience on our Site.
  • To provide customer support and respond to your inquiries.
  • To improve our Site, products, and services, and develop new features.
  • To analyze trends and user behavior to optimize our offerings.

For Communication:

  • To send you booking confirmations, updates, and important service-related announcements.
  • To send you marketing and promotional communications about our services and special offers (you can opt-out at any time).
  • To send you transactional emails related to your account or bookings.

For Security and Fraud Prevention:

  • To protect the security and integrity of our Site and services.
  • To detect and prevent fraudulent or unauthorized activities.
  • To enforce our terms and conditions.

For Legal Compliance:

  • To comply with applicable laws, regulations, and legal processes.
  • To respond to lawful requests from government authorities.

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

  • Travel Providers: We share your information with airlines, hotels, car rental companies, tour operators, and other travel service providers to facilitate your bookings and reservations.
  • Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing (though we do not store full payment card details), data analysis, marketing assistance, customer service, and IT services. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
  • Google: When you use Google Login, Google processes your authentication and provides us with certain profile information. Your use of Google Login is also subject to Google's Privacy Policy.
  • Analytics and Advertising Partners: We may share aggregated or de-identified information with analytics and advertising partners to understand user behavior and deliver targeted advertisements.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with your explicit consent.

4. Payment Information

When you make a payment on GoMyTrips.com, your payment is processed by a secure third-party payment gateway. We do not directly store your full credit card or debit card details on our servers. The payment gateway is responsible for handling your payment information securely and in compliance with industry standards (e.g., PCI DSS).

5. Google Login and Data Usage

If you choose to log in to GoMyTrips.com using your Google account:

  • Information Accessed: We access your name, email address, and profile picture from your Google profile to facilitate your registration and login.
  • Google's Privacy Policy: Your use of Google Login is governed by Google's Privacy Policy. Please review Google's Privacy Policy to understand how Google collects, uses, and shares your data.
  • Data Storage: We store the Google-provided email address and a unique Google user ID to link your Google account to your GoMyTrips.com account. We do not store your Google password.

6. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Correction: You can access and update most of your account information by logging into your GoMyTrips.com account settings.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or notify you when a cookie is being placed. However, if you disable cookies, some features of our Site may not function properly.
  • Account Deletion: If you wish to delete your account, please contact us at sales@gomytrips.com. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., for record-keeping, fraud prevention).

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

GoMyTrips.com is operated in India. If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India and other countries where our service providers are located. These countries may have data protection laws different from those in your jurisdiction. By using our Site, you consent to such transfer of your information.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GoMyTrips.com

Delhi, India

Email: sales@gomytrips.com